Wednesday, February 23, 2022
Time
Location
12:45 - 1:00 pm
1:00 - 2:00 pm
Presentations and Public Speaking = Emotional manipulation
Consideration of the Audience (who/where/why)
Appealing to all customer behavioral types: Dominant, Ego, Complacent, Stable-Analytic
Expectancy theory—how to change attitudes through a persuasive presentation
Consideration of the Audience (who/where/why)
Appealing to all customer behavioral types: Dominant, Ego, Complacent, Stable-Analytic
Expectancy theory—how to change attitudes through a persuasive presentation
2:00 - 3:00 pm
3:00 - 5:00 pm
Physical aspects of the Presentation
The Ten-Step/Ten Slide formula
Understanding the customers current situation/requirements
Their needs……………YOUR solutions
The Ten-Step/Ten Slide formula
Understanding the customers current situation/requirements
Their needs……………YOUR solutions
Thursday, February 24, 2022
Time
Location
12:45 - 1:00 pm
1:00 - 2:00 pm
Less is more
Visuals/graphics
Auditory distractions/ smooth delivery
Psychology of presentation order
Visuals/graphics
Auditory distractions/ smooth delivery
Psychology of presentation order
2:00 - 3:00 pm
3:00 - 5:00 pm
Practice!
Brainstorming Box exercise/Customer profiling
Brainstorming Box exercise/Customer profiling
Friday, February 25, 2022
Time
Location
12:45 -1:00 pm
1:00 - 2:00 pm
Preparation worksheet
Eliciting information and asking the right questions/ the set up
The importance of a story
Eliciting information and asking the right questions/ the set up
The importance of a story
2:00 - 3:00 pm
3:00 - 4:30 pm
Standing presentations/seated presentations
The Star method (its all about the customer!)
Techniques and strategies for power point presentations
Final Presentations
The Star method (its all about the customer!)
Techniques and strategies for power point presentations
Final Presentations
4:45 -5:00 pm